KP Research

Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to our Support Team for assistance.
Details of Designation Contact Person Name Address Contact No. Email-ID Working Hours
Customer Care Pramod Anil Patil Ward No-26/E, R.S.No. 0249 Paiki Plot No 12, Navanagar Dindoli, Surat, Gujarat– 394210 +91 7984516778 patilpramod13999@gmail.com Mon–Fri
09AM – 05 PM
Head of Customer Care –– –– –– –– ––
Compliance Officer Pramod Anil Patil Ward No-26/E, R.S.No. 0249 Paiki Plot No 12, Navanagar Dindoli, Surat, Gujarat– 394210 +91 7984516778 patilpramod13999@gmail.com Mon–Fri
09AM – 05 PM
CEO –– –– –– –– ––
Principal Officer Pramod Anil Patil Ward No-26/E, R.S.No. 0249 Paiki Plot No 12, Navanagar Dindoli, Surat, Gujarat– 394210 +91 7984516778 patilpramod13999@gmail.com Mon–Fri
09AM – 05 PM
  • The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to:   https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41
  • We aim to resolve all grievances within 21 working days from the date of receipt.
  • If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).
    SCORES Portal: scores.sebi.gov.in
  • In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
    ODR Portal: smartodr.in